EDI Transaction Set
EDI 886: Customer Call Reporting
EDI 886 is the X12 Customer Call Reporting transaction set, used within Electronic Data Interchange (EDI). This transaction set can be used to enable a broker or manufacturer to communicate retail store level information such as condition of products, shelf space allocation, store conditions, marketing programs in effect, information on competitor products, selective pricing information, display information, etc.
What the 886 transaction set covers
Customer Call Reporting This X12 Transaction Set contains the format and establishes the data contents of the Customer Call Reporting Transaction Set (886) for use within the context of an Electronic Data Interchange (EDI) environment. This transaction set can be used to enable a broker or manufacturer to communicate retail store level information such as condition of products, shelf space allocation, store conditions, marketing programs in effect, information on competitor products, selective pricing information, display information, etc.
How Interlink handles the 886
Interlink Commerce maps, transmits, and monitors the 886 for you as part of fully managed EDI — connected straight to your ERP or systems, certified against your retailer’s requirements, and billed only when you trade. Most suppliers go live within 30 days.